Terms of service
Last updated: September 7, 2026
Overview
Welcome to SEYOR. The terms “we,” “us,” and “our” refer to SEYOR.
SEYOR operates seyorshop.com an online store specializing in men’s accessories, including men’s bracelets, leather bracelets, beaded bracelets, stainless steel bracelets, and men’s necklaces.
These Terms of Service, together with the policies referenced below, describe your rights and responsibilities when accessing our website, using our services, or purchasing SEYOR products.
By visiting, using, or purchasing through our website, you agree to these Terms of Service and acknowledge our:
- "Privacy Policy" (https://seyorshop.com/policies/privacy-policy)
- "Return and Refund Policy" (https://seyorshop.com/policies/refund-policy)
- "Shipping Policy" (https://seyorshop.com/policies/shipping-policy)
If you do not agree to these Terms, you must not access or use our website or services.
1. Eligibility and Account Information
By using our services, you confirm that you have reached the legal age required to enter into a purchase agreement in your place of residence or that you have permission from a parent or legal guardian.
You may be asked to provide information including your name, email address, telephone number, billing details, payment information, and shipping address.
You agree to provide information that is accurate, current, and complete. SEYOR is not responsible for delivery failures, delays, or additional costs caused by incorrect or incomplete information provided by the customer.
You are responsible for protecting your account credentials and for all activity performed through your account.
2. Products and Product Information
We make reasonable efforts to display and describe our products accurately. However, colors, textures, dimensions, stone patterns, and product appearance may vary slightly due to:
- Screen and device settings.
- Lighting and photography.
- Manufacturing variations.
- Natural variations in leather, stone, beads, metals, and other materials.
Reasonable variations of this kind are not considered product defects.
Product descriptions, prices, materials, specifications, and availability may be updated without prior notice. We may discontinue products or limit available quantities at any time.
Customers should carefully review product descriptions, photographs, materials, measurements, and available options before placing an order.
3. Orders and Acceptance
Submitting an order constitutes an offer to purchase products from SEYOR.
An automatic order confirmation only confirms that we have received the order. An order is accepted after its details and payment have been successfully reviewed and processed.
We reserve the right to refuse, limit, hold, or cancel an order where reasonably necessary, including in cases involving:
- Suspected fraud or unauthorized payment.
- Incorrect pricing or product information.
- Product unavailability.
- Incomplete or inaccurate customer information.
- Delivery restrictions.
- Suspected commercial resale or misuse of our services.
If we cancel an order after receiving payment, the applicable amount will be returned through the original payment method.
Customers are responsible for reviewing their selected products, quantities, contact details, and shipping address before completing checkout.
4. Order Changes and Cancellations
An order may be changed or cancelled only before processing or fulfillment begins.
Once an order has been prepared, fulfilled, handed to a delivery provider, or shipped, we may be unable to change or cancel it.
To request a change or cancellation, contact us as soon as possible through WhatsApp at "+961 79 042 050" (https://wa.me/96179042050) or by email at "info@seyorshop.com" (mailto:info@seyorshop.com).
Submitting a cancellation or modification request does not guarantee that the request can be completed.
5. Prices, Payments, and Billing
All prices are displayed in the currency shown during checkout.
Prices, discounts, promotions, and product availability may change without prior notice. The applicable price is the price displayed when the order is submitted, except where an obvious technical or pricing error has occurred.
Unless expressly stated otherwise, product prices may not include shipping charges, customs duties, import taxes, or other charges imposed by the destination country.
You confirm that:
- The payment information you provide is accurate.
- You are authorized to use the selected payment method.
- You will pay all charges shown and accepted during checkout.
- Your billing and contact information is complete and current.
Complete payment card information is handled by authorized payment providers and is not directly stored by SEYOR.
6. Promotions and Discount Codes
Promotions and discount codes may have separate conditions, expiration dates, product exclusions, or minimum order requirements.
Unless expressly permitted:
- Only one discount code may be used per order.
- Discounts cannot be exchanged for cash.
- Discounts cannot be applied retroactively.
- Promotions cannot be combined.
- Discounts may not apply to shipping, taxes, gift cards, or final-sale products.
We may cancel or correct a promotion affected by fraud, misuse, or an obvious technical error.
7. Shipping and Delivery
Shipping destinations, delivery methods, costs, and estimated delivery periods are displayed during checkout or explained in our "Shipping Policy" (https://seyorshop.com/policies/shipping-policy).
Delivery periods are estimates and are not guaranteed. Delays may occur because of carriers, customs procedures, weather, public holidays, incorrect addresses, local restrictions, or circumstances outside our reasonable control.
Customers are responsible for:
- Providing a complete and accurate delivery address.
- Providing an active and reachable telephone number.
- Responding to the delivery provider when required.
- Paying applicable customs duties or import charges unless checkout clearly states otherwise.
If tracking indicates that an order was delivered but the package cannot be located, contact us promptly so we can review the matter with the delivery provider.
Nothing in this section limits any mandatory responsibility imposed on SEYOR by applicable law.
8. Returns, Replacements, and Refunds
Purchases are eligible for a return, replacement, store credit, or refund only under our "Return and Refund Policy" (https://seyorshop.com/policies/refund-policy).
We do not accept returns or exchanges merely because of:
- A change of mind.
- Personal preference.
- An incorrect product selected by the customer.
- Reasonable differences caused by screen settings.
- Natural variations in leather, stones, beads, or other materials.
- A product being worn, used, altered, or damaged after delivery.
A claim may be considered only if an item arrives damaged, has a manufacturing defect, or is different from what was ordered.
Customers must contact us within 48 hours of delivery and provide:
- The order number.
- A clear explanation of the issue.
- Clear photographs or videos of the item.
- Photographs of the original packaging and shipping label.
No product should be returned before receiving written approval and return instructions from SEYOR.
Nothing in this section limits mandatory consumer rights that cannot legally be excluded.
9. Customs, Duties, and International Orders
International orders may be subject to customs inspections, import duties, taxes, brokerage fees, or local charges.
Unless explicitly included during checkout, these charges are not collected by SEYOR and remain the customer’s responsibility.
Customs processing may delay delivery. SEYOR does not control customs authorities and cannot guarantee customs clearance periods.
Customers are responsible for ensuring that ordered products can legally be imported into their destination country.
10. Personal and Noncommercial Use
Products purchased through our store are intended primarily for personal or household use.
You must not use our website, product information, photographs, branding, or services for unauthorized commercial resale, copying, fraudulent activity, or unlawful purposes.
Wholesale or commercial arrangements must be separately approved in writing by SEYOR.
11. Intellectual Property
The SEYOR name, logo, website design, written content, original product photographs, graphics, videos, and other original materials displayed through our services belong to SEYOR or are used with permission.
You may access our website for personal and noncommercial use. Without prior written permission from SEYOR, you may not:
- Copy or republish our original content.
- Reproduce or modify our product photographs.
- Use the SEYOR name or logo to imply affiliation or endorsement.
- Sell, license, distribute, or commercially exploit our website content.
- Remove copyright, brand, or ownership notices.
Third-party names, content, and trademarks remain the property of their respective owners.
12. Reviews and Customer Content
If you submit a review, photograph, comment, message, suggestion, or other content to SEYOR, you confirm that:
- You created it or have permission to share it.
- It is truthful and relates to a genuine experience.
- It does not violate another person’s rights.
- It is not unlawful, misleading, threatening, abusive, obscene, or fraudulent.
- It does not contain malware, spam, or unauthorized advertising.
You grant SEYOR a non-exclusive, worldwide, royalty-free right to display, reproduce, and use content you voluntarily submit for operating and promoting our store, subject to applicable privacy laws.
We may remove content that violates these Terms or applicable law. We are not required to publish every submitted review or respond to every submission.
13. Third-Party Services and Links
Our website may use services provided by payment processors, analytics providers, delivery companies, social platforms, communication tools, and other independent providers.
Third-party services may be governed by their own terms and privacy policies. SEYOR is not responsible for a third party’s independent website, content, availability, privacy practices, or conduct.
Your use of an external link or third-party service is at your discretion. Questions or complaints about an independent third-party service should be directed to that provider.
14. Privacy and Personal Information
Personal information collected through our website is handled according to our "Privacy Policy" (https://seyorshop.com/policies/privacy-policy).
Information required to operate the website, process payments, fulfill orders, provide customer service, prevent fraud, and deliver purchases may be processed by authorized service providers.
Some providers may process information outside the customer’s country. Please review our Privacy Policy for information about how customer information is collected, used, disclosed, and protected.
15. Errors, Inaccuracies, and Availability
Our website may occasionally contain typographical errors, technical errors, incorrect availability information, or inaccuracies relating to product descriptions, prices, promotions, shipping costs, or estimated delivery periods.
We may correct errors and update information at any time.
If a clear error materially affects an order that has already been submitted, we will contact the customer and provide an appropriate option, such as confirming the corrected order or cancelling the affected order for a refund.
We do not guarantee that every displayed product will remain available.
16. Prohibited Uses
You may not use our website or services:
- For unlawful, fraudulent, deceptive, or malicious purposes.
- To violate applicable laws or another person’s rights.
- To submit false payment, identity, billing, or delivery information.
- To distribute malware, viruses, spam, or harmful code.
- To interfere with the website’s operation or security.
- To obtain unauthorized access to accounts, systems, or information.
- To collect visitor or customer information without authorization.
- To copy, scrape, reproduce, or commercially exploit our content without permission.
- To impersonate SEYOR or another person.
- To abuse, threaten, harass, or defame another person.
- To bypass purchase limits, fraud controls, or security measures.
We may restrict or terminate access when we reasonably believe these Terms have been violated.
17. Website Availability
We aim to keep our services accessible and secure, but we do not guarantee uninterrupted or error-free website availability.
Access may be temporarily limited because of maintenance, technical failures, security concerns, service interruptions, or circumstances outside our reasonable control.
We may update, suspend, modify, or discontinue website features when reasonably necessary.
18. Product Care and Use
Customers are responsible for following any care instructions provided with an item.
Men’s accessories may be affected by:
- Water and excessive moisture.
- Perfume and chemical products.
- Sweat and salt water.
- Strong impact or pressure.
- Incorrect cleaning.
- Improper storage.
- Normal wear and tear.
SEYOR is not responsible for damage caused by misuse, accidents, improper care, unauthorized modification, or normal wear and tear.
This does not affect valid claims concerning manufacturing defects that were present when the product was delivered.
Products must only be used for their intended purpose.
19. Disclaimer of Warranties
To the extent permitted by applicable law, our website and online services are provided on an “as available” basis.
We do not guarantee that the website will always operate without interruption or that every piece of general information will be free from error.
Products remain subject to any warranty or consumer protection required by applicable law that cannot legally be excluded.
Nothing in these Terms excludes obligations expressly accepted by SEYOR in writing.
20. Limitation of Liability
To the fullest extent permitted by applicable law, SEYOR will not be liable for indirect, incidental, special, or consequential losses resulting from the use of the website or our products.
This limitation does not apply where responsibility cannot legally be excluded or limited, including mandatory rights relating to defective products, fraud, intentional misconduct, or other legally protected consumer claims.
Customers are responsible for using products for their intended purpose, following available care instructions, and taking reasonable steps to prevent avoidable loss.
21. Indemnification
To the extent permitted by applicable law, you agree to compensate SEYOR for reasonable losses, liabilities, or expenses arising directly from:
- Your deliberate or unlawful misuse of our services.
- A material violation of these Terms.
- Your violation of another person’s legal or intellectual property rights.
- Fraudulent information or content submitted by you.
This section does not apply to losses caused by SEYOR or where such responsibility cannot legally be imposed on a consumer.
22. Suspension and Termination
We may suspend or terminate access to our services when reasonably necessary because of fraud, unlawful conduct, security threats, serious misuse, or a material breach of these Terms.
Termination does not affect payments, obligations, claims, or rights that arose before termination.
Provisions intended to survive termination, including intellectual property, liability, payments, and dispute provisions, will continue to apply.
23. Severability and Waiver
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be limited or removed only to the extent required. The remaining provisions will continue to apply.
A delay or failure by SEYOR to enforce a provision does not constitute a permanent waiver of that provision or any other right.
These Terms, together with the policies referenced in them, constitute the agreement governing the customer’s use of our services and purchases from our store.
24. Governing Law
These Terms of Service and agreements through which SEYOR provides its services are governed by and interpreted in accordance with the laws of the Republic of Lebanon.
Nothing in this section limits mandatory consumer rights or legal protections that apply under the laws of the customer’s country and cannot legally be excluded.
25. Changes to These Terms
We may update these Terms to reflect operational, legal, security, or service changes.
The current version will be published on this page with an updated revision date. Material changes will be communicated where required by applicable law.
Continued use of our services after an updated version becomes effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
26. Contact SEYOR
Questions about these Terms of Service or an existing order can be sent to:
SEYOR
Al Janoub, Lebanon
Website: https://seyorshop.com
Email: info@seyorshop.com
WhatsApp: +961 79 042 050
WhatsApp messaging is preferred. When contacting us about an existing order, please include your order number.